Junior Desktop Engineer

Job Description

职位名称: 初级桌面技术支持工程师

工作地点:上海浦东新区世博源附近,地铁7/8/13号线直达

职位介绍:

我们正在寻找一位初级桌面技术支持工程师加入我们上海团队。您将主要负责为上海办公室的同事提供日常技术支持并管理我们用户的桌面系统。期待您在工作中自我驱动、积极主动,并且能够在最少的监督下尽心对项目和问题负责。

在这一职位,您将

  • 管理打印机、复印机、扫描仪、会议电话等办公设备,并解决相关问题
  • 管理员工入离职流程,准备各类相应的设备和帐号
  • 管理采购流程、报价和各类设备,确保相应的开票和记录操作
  • 负责系统故障诊断、监控及工作站技术支持
  • 协助同事分析、记录和解决各类IT相关问题
  • 学习并应用新的产品和技术,以提高生产环境的效率和性能
  • 协助 Windows Directory Services 和 Azure Exchange 的系统管理
  • 通过配置管理系统(如 SCCM、Ansible 和 Jamf)构建和管理虚拟机和物理机
  • 积极发现、并推进现有流程和程序的改进

 

职位要求:

  • 熟悉 Windows 10、MacOS 10.15 及更高版本的操作系统
  • 具备虚拟化技术(如 VMware)的相关工作知识
  • 熟悉配置管理系统,如 SCCM、Ansible 和 Jamf
  • 熟悉 Bash 脚本和/或 PowerShell 脚本
  • 具备诊断和解决问题的能力
  • 能够快速学习和应用新的技术
  • 乐于团队协作,能与各团队建立良好的工作关系

加分项:

  • 良好的英语口语和书面表达能力
  • Windows 和 Linux 操作系统的桌面技术支持经验
  • 信息系统或相关专业,本科及以上

 

公司介绍:

Akuna Capital是一家不断创新的美国金融交易公司,专注于团队合作、前沿技术、数据驱动的解决方案和自动化程序。作为期权做市商,我们专于提供流动性 - 这意味着我们致力于提供我们愿意买入和卖出的有竞争力的报价。为了成功地做到这一点,我们自主设计和实现低延迟技术,交易策略和数学模型。在Akuna,我们团队结构比较扁平,大家可以自由交流彼此的想法。

我们的创始合伙人,包括我们的首席执行官Andrew Killion,最初是在他们的家乡悉尼构建了Akuna这家公司的想法。作为衍生品和期权行业的核心地带,2011年我们在芝加哥开设了第一家办事处。 而后2014年我们在上海建立了海外第一家办事处,再之后2018年扩展到了悉尼,这两个办公室现在承担着我们亚洲交易业务的核心。我们团队目前正在交易香港、印度、韩国和美国晚间交易市场,并将逐步扩张亚太市场的交易。

在Akuna,我们相信各位同事是我们所做的一切的核心。上海团队约有50名员工,在这样一个小而精的团队中,您有机会真真切切了解团队的方方面面。平时办公室里会有Happy Friday、提供各类零食饮料点心水果自助的休息区、举办团队活动、公司旅行、各类运动俱乐部,还有我们的Akuna University能为您提供各类培训和学习资源。我们正在迅速扩张,期待有志同道合的人才加入团队、一同前行。如果你喜欢聪明而有活力的团队氛围,乐于接受各种挑战,期待你的加入!

 

What you’ll do as a Junior Desktop Engineer at Akuna:

We are seeking a Junior Desktop Engineer to join our team at Akuna Capital. This person will primarily be responsible for providing day-to-day technical support to our users and managing our desktop infrastructure. The ideal candidate will be self-motivated, proactive, and able to take ownership of projects and problems with minimal supervision. 

In this role, you will:

  • Administer incident resolution for conference rooms, printers, copiers, scanners and other office equipment
  • Manage the employee entry and exit process, setting up equipment and accounts
  • Manage the procurement process, placing quotes and managing equipment, ensuring it is ticketed and logged properly
  • Be responsible for system analysis, monitoring as well as workstation support
  • Assist users of all technical skill levels in logging and resolving IT-related issues
  • Investigate new products and techniques to improve efficiency and performance in our environment
  • Assist in Windows Directory Services and Azure Exchange system administration
  • Build and manage virtual and physical machines through provisions systems such as SCCM, Ansible and Jamf
  • Proactively identify and execute improvements to our existing processes and procedures

 

Requirements for the role:

  • Familiarity with Windows 10, MacOS 10.15 and later
  • Working knowledge of Virtual technologies such as VMware
  • Familiarity with provisioning systems such as SCCM, Ansible, and Jamf
  • Familiarity with Bash scripting and/or PowerShell scripting
  • Demonstrated ability to diagnose and troubleshoot issues
  • Ability to learn and apply new concepts quickly
  • Team player with the ability to build relationships with multiple teams

 

Qualities that make great candidates:

  • Good spoken and written English language skills
  • Desktop support experience with Windows and Linux operating systems
  • Bachelor’s degree in Information Systems or similar field

 

About Akuna:

Akuna Capital is an innovative trading firm with a strong focus on collaboration, cutting-edge technology, data driven solutions and automation. We specialize in providing liquidity as an options market maker – meaning we are committed to providing competitive quotes that we are willing to both buy and sell. To do this successfully we design and implement our own low latency technologies, trading strategies and mathematical models. At Akuna we have a flat structure, where the best idea wins.

Our Founding Partners, including our CEO Andrew Killion, first conceptualized Akuna in their hometown of Sydney. They opened our first office in 2011 in Chicago, the heart of the derivatives & options industry.  Akuna then expanded to Shanghai 2014 & Sydney in 2018 to be the center of our Asian trading operations. We are currently trading HK, India, Korea and US night markets and are excited for expansions into all the major Asian exchanges.

At Akuna, we believe that the people are the center of everything we do. Our Shanghai office has a start-up feel with around 50 people, which means you really get to know the team! We have office happy hours, have a fully stacked snack room, host social events, go on company trips, have social clubs, and offer great training with our Akuna University. We are expanding rapidly and looking for the best talent to join us on this journey. If you enjoy being part of smart, driven teams with real challenges to solve- this could be the place for you!