Commodities Structured Solutions Sales - AVP

Commodities Structured Solutions Sales - AVP

Citi is an American multinational investment bank and financial services corporation headquartered in New York City, NY.

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Job Description

The Solution Sales Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.


  • Manage a portfolio of Top Tier Local Corporates and Global Subsidiaries and be responsible for Commodities sales origination, cross-sell and retention across the portfolio
  • Originate new Commodities solutions for clients, working closely with Structuring to create bespoke structures that combine aspects of financing, hedging and physical commodity trading
  • Responsible for growing the Commodities P&L of clients and oversee the sales process from origination to revenue realization for assigned clients
  • Primary global or regional point of contact for key APAC clients and accountable for sales origination, development of products and services to deepen wallet penetration, revenue realization and expansion, and driving customer satisfaction through quality service delivery
  • Identify client goals & financial needs that can be addressed through Structured Commodities products
  • Trusted advisor for the Commodities solutions provided to clients and be responsible for overall client satisfaction
  • Manage and drive the deal team and work closely with Relationship Managers, Credit Risk, Trading, Structuring, Logistics and O&T to achieve objectives
  • Ensure consistent, professional delivery of all client management disciplines including: account planning, call reporting, lead generation, pipeline management, implementation acceleration and Commodities relationship reviews
  • Develop and maintain market knowledge through participation in conferences and keeping up to date on market trends affecting clients
  • Champion multi-product an d/or cross-regional solutions and pricing through the deal review process (Product Sales will be responsible for overall proposal creation and deal review)
  • Ensure global team communication (e.g. call reports, CRM, emails)
  • Drive overall client satisfaction with the Commodities platform and build customer loyalty
  • Respond to customer escalation for operational/customer service issues, including complex or cross-geography issues
  • Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
  • Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
  • Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 5-8 years of experience in a Commodities/ Banking client servicing or relationship management role
  • Customer service oriented person with excellent communication skills
  • Accounting background with good aptitude
  • In-depth knowledge of regulations, market practices and bank operations
  • Excellent interpersonal, oral/written communication skills
  • Analytical and advanced problem solving skills
  • Self-motivated and resourceful
  • A sense of pragmatism and urgency in execution of strategy
  • Innate leadership ability to galvanize resources across units


  • Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Institutional Sales


Job Family:

Corporate Sales


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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