Commercial Ops Manager South

The Role

What is the role

The Commercial Operations Manager will both manage and coach the team and support development of the team’s trading tactics and strategies.

The Natural Gas Operations team consist of 10-15 schedulers based in US and Mexico. Accountable for full remit of operational activity of Natural Gas trading desks including scheduling such that commercial value is optimized while also minimizing cost and profit leakage. Responsible to understand the end-to-end life cycle of a deal from pre-deal through to settlements. Accountable for safe, compliant, commercial end to end process optimization of pipeline logistics.  Accountable for cost management and commercial value added to deals. Accountable to further embed a Continuous Improvement culture within the Commercial Operations area working with stakeholders and peer Team-Leads to identify opportunity areas for problem solving and further efficiencies. Actively engage the regional trade desk leads to ensure Operations teams are aligned and resourced to meet current & future business needs with appropriate skill sets and diverse talent.

  • This role will be expected to be on call 24/7.
  • Strong leadership, coaching and people development skills.
  • Experience and demonstrated success in managing complex multi-stakeholder needs.
  • Primary contact point for operational issues and strategic commercial opportunities.
  • Exposure to trading and more specifically operations within a trading organization.
  • Experience in leading and working cross-function, cross-business, internationally and with multicultural teams.
  • Accountable for creating an integrated commercial
  • culture focused on compliance, HSSE, operational excellence, optimizing business opportunities, maximizing commercial value and minimizing profit leakage supported by robust, safe and compliant operations.
  • Accountable for ensuring that Operations delivers a Talent and integrated Skill pool plan to ensure succession, capability planning, business continuity and strong performance.
  • Identify and develop synergies with global Commercial Operations teams.
  • Accountable for optimizing, re-modeling and harmonizing operations processes and tools as they relate to Gas Operations.
  • Accountable for scheduling and execution of NA Gas movements.
  • Knowledge of exposure management in trading as well as understanding P&L drivers.
  • Accountable for Business Continuity Focal Point within Gas Operations, maintaining BCP plans, and that Business Impact Assessments for Gas Operations are up to date with manual workaround procedures in place.
  • Establish an on the ground relationship with the pipelines and counterparties.
  • Develop and track KPI metrics/reporting
  • Lead continuous improvement initiatives and special projects as needed.
  • Established experience in handling the commercial aspects of contracts and logistics.
  • Ability to analyze and simplify complex problems and make decisions sometimes with incomplete data.
  • Previous exposure to a fast pace, high energy and demanding trading environment will be an asset.


Primary working hours being 7:00 am and 7:00pm

Natural Gas Daily Deadlines:

Intraday-ID1(same day) = 10:00 a.m.

Timely (next day) = 1:00 p.m.

Intraday-ID2(same day) = 2:30 p.m.

EVE (next day) = 6:00 p.m.

Intraday-ID3 (same day) = 7:00 p.m.

The times represented are in Central Prevailing Time.  This requires the candidate to be able to multi-task and work on 2 different gas days at the same time.

STN Systems:

  • Advanced Excel User with knowledge of formulas, look-ups, linking, pivot tables and macros
  • Knowledge of internal system; Endur / G-motion experience preferred

What we need from you

  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
  • Bachelor’s degree preferred
  • Qualified candidate should have at least 8 or more years of natural gas scheduling experience
  • Experience in scheduling South US Region pipelines, including Texas and Mexico with preferred experience on Transco, ANR, Sonat, Gulf South, Acadian, FGT, Tiger
  • Support Retail Gas business
  • Knowledge of Gulf Production is a plus
  • Commercial mindset and ability to work effectively with Trade Desk in transport optimization, segmentation of pipeline capacity and realization of incremental value through commercial operational decisions
  • Advanced Knowledge of equity production supply, gathering lines, processing plants and downstream optionality
  • Proven track record of performance and delivery
  • Self-starter and ability to effectively multi-task
  • Ability to work under pressure, prioritize, and meet strict time sensitive deadlines
  • Strong proven leadership abilities and experience with leading large teams
  • Very strong attention to detail
  • Effective communicator, with highly developed interpersonal skills
  • Strong Team Player
  • Ability to adapt quickly to changing internal and external requirements
  • Be the digital champion for the team, working on digital projects and putting forth ideas for improvements in the digital space
  • Foster knowledge to help create a more commercially minded team

Company description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally, and socially responsible.  We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity, and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork, and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.