Assoc. IDT Application portfolio Analyst

The Role

Do you want to join the number one global Lubricants supplier in the world and be part of the team delivering market leading products and services which delight our customers in over 100 countries across every sector?

Where you fit in

Shell’s Downstream business makes, moves, trades and sells petroleum-based products for domestic, industrial and transport use all over the world. Downstream keeps our customers, and society, moving; Downstream touches almost every aspect of modern life. We are reshaping Downstream to be more competitive, resilient and relevant in a low-carbon future. As part of Reshape, ‘Global Lubricants’ and ‘Sectors and Decarbonisation’ (which were earlier parts of Global Commercial) are being established as two separate Classes of Business (CoBs) in Downstream.

Shell Lubricants is the global number one player for the last 14 years. We sell about 5 billion litres of lubricant every year, having a footprint in more than 100 countries. One in nine machines operate with a Shell lubricant and we want that to be one in seven! Sectors and Decarbonisation will integrate Shell’s products and services for specific industry segments to create customer value and assist our customers to reduce their carbon footprints. In addition to our existing Aviation, Marine, Bitumen and Sulphur businesses, new segments have been created for Commercial Road Transport, Agriculture and Forestry, Construction and Roads, Low Carbon Fuels and Emerging Sectors. We will position Shell through the energy transition as the world leader in carbon management and drive change across each industry segment!  This organisation also delivers Shell’s Customer Fulfilment activities (order, billing and support) across all our business customers.

In the Information and Digital Technology (IDT) organisation, both CoBs will be supported by one team led by a common IDT General Manager. Information and Digital Technologies are pivotal to the growth and net carbon reduction aspirations of both these organisations. This team will aim to leverage technology to provide more digital services and new business models to our customers, complementing our physical products. Never has there been a more exciting time to be an IDT professional within Sectors and Decarbonisation and Global Lubricants.

What’s the role?

As an Associate Application Portfolio Analyst, you will be responsible to support the Portfolio Manager to deliver digital solutions to enable the Products & Customer Offers portfolio aspirations. The team is responsible for framing up the digital enablement vision, the digital product concepts and their roadmap to deliver this. The portfolio analyst will support the full lifecycle of portfolio of products through maintaining the product or portfolio data in IT portfolio management systems, maintaining the demand funnel, maintaining the integrated plan, reporting on portfolio data and supporting strategy and project initiation activities.

Further responsibilities include the following:

  • Supporting the discovery and initiation of existing and new digital products and managing the product lifecycles.
  • Support maintaining and maturing the demand funnel for new initiatives; development and maintenance of product and portfolio roadmaps; and the integrated plan for the portfolio.
  • Working with IT and business internal and external stakeholders to help identify key events or decision points for the portfolio (i.e. introduction of new technologies, architecture drivers, scale up of proof of concepts solutions) and support appropriate actions to leverage these events.
  • Working in cross functional teams, engaging and collaborating with a wide set of stakeholders from IT (developers, architects, support teams, etc.) and Business.
  • Support opportunities to leverage, replicate and scale opportunities we have developed for our solutions and apply to our different customers and sectors.
  • Provide regular and ad hoc reports on the product/portfolio to stakeholders.
  • Maintain, update and where possible improve ServiceNow application and portfolio management repositories.
  • Working with the Product (Line) Managers, ensure all product documentation is developed, maintained and managed to the required levels in the required timeframes e.g. ECCNs, LRAs etc.
  • Supporting and facilitating product/portfolio reviews and other delivery related meetings.

What we need from you

We’re keen to hear from enthusiastic individuals who have a Bachelor’s Degree and have 5-8 years of professional experience in Corporate IT or Portfolio/Product Management.

  • Strong communication and interpersonal skills.
  • Be focused on working towards agreed objectives, while maintaining flexibility to take account of new challenges and changed circumstances, as they occur.
  • Positive attitude committed to achieving deadlines and results with a track record of delivery against targets.
  • Challenges the status quo and adopts ways of working that foster co-creation and collaboration across stakeholders.
  • Demonstrates curiosity about new and emerging technologies, actively seeking to understand how to commercialize products and services.
  • 1 year Business Analysis experience is an advantage.
  • Knowledge in using ServiceNow tool.


An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

  • We’re creating a space, where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.
  • We’re closing the gender gap – whether, that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.