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IMC Financial Markets is a proprietary trading firm and market maker for various financial instruments listed on exchanges throughout the world.
(more about IMC)IT Support Engineer
WHO WE ARE AND WHAT WE DO
IMC is a leading global market maker using algorithmic trading and advanced technology to buy and sell securities across multiple trading venues worldwide. From our offices in Amsterdam, Chicago and Sydney, we provide liquidity to the financial markets, driving efficiencies for buyers and sellers.
IT SUPPORT ENGINEER AT IMC:
You will collaborate with IMC employees throughout the organisation to diagnose, troubleshoot, and correct issues that interfere with access to critical enterprise systems. Daily responsibilities include implementation, maintenance and support for desktops, user devices, servers, and the network where applicable. You will be expected to provide excellent customer service and support in a fast paced and demanding environment. You’ll have a high level of autonomy and responsibility to provide an IT environment with the aim to exceed your user’s expectations.
WHAT YOU WILL DO:
- Support the physical and virtual desktop trading environment, core infra components like email and DNS, Directory Management, Cloud Technologies, phone & video communication systems and end user devices like tablets, mobile phones and laptops
- Oversee deployment and updates of the newest enterprise level technologies such as Adobe, Java, Microsoft, and other desktop applications.
- Install, modify and repair computer hardware and software (including servers, desktop and printers).
- Support IMC’s state of the art Audio and Visual technology systems.
- Inventory- and capacity management
- Troubleshoot, escalate and document computer network issues.
- Ensure timely and organized resolution of issues via JIRA ticketing system.
- Assist in-house Facilities Management with execution of desk and physical equipment moves.
WHO YOU ARE:
- A degree (MBO/HBO/BSc) in ICT related field, or equivalent practical experience
- You live in the Netherlands at this moment in time (important!).
- Previous Desktop Support experience (at least 2 years)
- Confident in communicating in English
- Knowledge of Windows and Mac Operating Systems. Linux experience would be considered a plus.
- You are a self-starter with sense of urgency and strong prioritization skills. Pro-active and pragmatic.
- Excellent trouble-shooting and diagnostic skills; ability to solve problems creatively and proactively.
- Have a desire to learn new skills and evolve as IMC introduces new technologies to the environment.
- Willing to get involved on physical tasks such as desk moves and room setups.
WHAT MAKES IT FUN?
You will have ample opportunities to learn and develop yourself both on the job and trough training. You will work in a cool office with fun colleagues and an informal atmosphere.
IMC encourages all associates to bring their ideas to the table and not be intimidated to question an approach or idea if there’s a better way to solve a problem. We employ a broad range of people with varying backgrounds. What they have in common is their superior technical expertise, extraordinary intellect and collaborative approach.
We operate at the bleeding edge of technology. If something new can potentially bring an advantage we will actively invest in developing and utilising that solution. Implementation and support of IMC’s technology systems is viewed as a driver of our success and not a cost center.
WHAT YOU CAN EXPECT
At IMC, no two days are the same. You can expect a dynamic, fast-paced environment that delivers a steady stream of challenges. You will have ample opportunities to learn and develop yourself both on the job and trough training. You will work in a cool office with fun colleagues and an informal atmosphere. IMC encourages all everyone to bring their ideas to the table and not be intimidated to question an approach or idea if there’s a better way to solve a problem.
Our workforce is just as varied. IMCers are drawn from a broad range of nationalities and backgrounds; what they have in common is their deep technical expertise, extraordinary smarts and highly collaborative approach. We give people lots of responsibility and the support they need to make an impact from day one. Our flat structure and open collaborative culture stimulate the sharing of ideas, knowledge and technology between our different teams.
IMC: JOIN A WORLD-CLASS GLOBAL MARKET MAKER
IMC is a world-renowned market maker with offices in Europe, the US and Asia-Pacific. We use algorithmic trading and advanced technology to buy and sell securities across multiple trading venues. Our vital role, at the centre of the financial markets, provides liquidity for buyers and sellers worldwide.
In the late 1980s, IMC quickly identified the importance of technology in the fast-evolving trading environment. Our passion for innovation continues to drive us today. Although our company has grown rapidly over recent decades, we still approach our work with the same entrepreneurial spirit, with an emphasis on continuous improvement and innovation. We like our people to think for themselves and we give them the responsibility and support they need to make an impact. This means real work as well as dedicated training programmes and mentors.
While we work hard, we also have a lot of fun – whether solving complex problems or taking part in team-building, leisure and sporting activities. IMC also enables its employees to contribute to a better society through our foundation.