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Manager, Wealth Solutions Operations
(more about Macquarie)
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Manager, Wealth Solutions Operations

Macquarie Asset Management (MAM) is seeking a Manager for its Wealth Solutions Operations team. You will be reporting to the Head of Wealth Solutions Operations. You will be partnering closely with the leadership team, finance team, compliance, legal and fund administrators to deliver client focused solutions. This role will also have integration responsibilities as the operating model for MAM Wealth Solutions evolves post the Central Park Group acquisition. You will be part of a team responsible for managing and providing oversight for the operations that support the creation, distribution, and servicing of Alternative Investment products to our distribution partners with a strong focus on risk and controls while navigating a dynamic environment.

Your key areas of responsibility will include:

  • Supporting the delivery of core operations, administrative and financial controls functions for MAM’s Wealth Solutions Division specializing in alternative investment strategies with distribution through Global Wealth Management firms, U.S. brokerage firms and Registered Investment Advisors
  • Supporting risk assessment when business decisions are made, demonstrating particular consideration for reputational risk, and safeguarding its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices.
  • Actively participate in the ecosystem to understand needs and the roadmap, to ensure current and future client demand is met.
  • Support the development and implementation of standard operating procedures to solve complex operations issues relating to funds, fund administrators and distribution partnerships.  Work closely with Technology and Data teams to design and deliver optimal solutions maintaining a ‘digital first’ approach.
  • Delivery of subscription, transfer, redemption, capital call and distribution processes for funds with different offering structures across various distribution partners and national custodial firms
  • Support the work with fund administrators to oversee and monitor their operations while effectively identifying and escalating issues to ensure quick resolution
  • Accountable for reconciliation procedures to ensure accuracy of investor information with the fund administrators
  • Support the work with National Accounts Manager on delivering excellent client experience, including the onboarding process with new distributors to ensure smooth set up and address any operational issues that arise. 
  • Support the work with Compliance, providing information for various SEC filings and addressing any compliance related issues. Escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and supporting accountability with those who fail to maintain these standards.
  • Maintain relationships with numerous operations and financial controls teams as well as servicing and cultivating authentic working relationships with Financial Advisors and their support teams
  • Work closely with Finance/Accounting team to coordinate dissemination of updated values, payment of distributions and receipt of funds for capital calls
  • Delivery of NAV and updated valuation delivery to all distribution partners and various third-party reporting firms is transmitted and received across numerous platforms in various formats, including DTCC AIP
  • Work closely with Investment and Due Diligence teams monthly to ensure availability of funds
  • Delivery of all printing and mailing of client communications including statements, financial reports, fund letters and tender offers.
  • Accountable for updating client literature request forms and subscription documents to ensure compliance with new industry requirements while maintaining ease of use for investors and financial advisors
  • Support the work with various fund administrators and print vendor to ensure timely delivery of tax forms to investors
  • Support the work with fund administrators all client communications, statements, tax documents are posted to the various investor portals.
  • Creation and maintenance of standard operating procedures for the team.

Key requirements to succeed in this role will be:

  • Your technical skills and qualifications will include a bachelor’s degree/University degree or equivalent experience is essential, coupled with 5+ years of relevant experience in Investments and/or Alternatives Investments products or operations.
  • Strong problem-solving skills coupled with an understanding of business context and regulatory environments and experience in management with Banking and Financial Institutions preferred.
  • Understanding of Alternatives Operations functions and demonstrated success within relevant teams.
  • Prior experience managing an operations functional team as a team leader or local manager.
  • Ability to train individuals and motivate the team towards success.
  • Ability to influence with strong communication and execution skills to support projects and change across the team and division.
  • You will have a high level of motivation and ability to work autonomously, while exercising due skill, care, and diligence consistently in everything you do.  Commercial and financial acumen along with strong problem-solving skills to develop and implement solutions to complex business issues are necessary. 
  • Promote a culture of continuous improvement and cultivating a robust service and control environment.

If you are looking for a new and exciting challenge and want to take the next step in your career, apply today. Find out more about Macquarie at www.macquarie.com/careers

About Macquarie Asset Management

In Macquarie Asset Management, you will join a global asset manager that aims to deliver positive impact for everyone. Join a team that is trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance.

Salary Range

Salary range for this position: $110,000 - $145,000/Year. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, peer and market data, prior performance, business sector, and geographic location. You may also be eligible for an annual discretionary incentive compensation award. We offer a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees.

Our commitment to Diversity, Equity and Inclusion 

We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.

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