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JSM Developer
(more about Point72)
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JSM Developer

As a JSM Developer / Administrator you will work with internal customers across Technology, Cubist, and Operations, among others to understand IT Service Management (ITSM) processes, requirements, and priorities, and lead development efforts against our roadmap and backlog.  

 

A Career with Point72’s Platform Services Team  

The platform services team builds, and manages, the core application development, integration, and service management tools for the firm. We support over 400 developer-customers, globally, across a range of exciting projects in research, trading, and other technology areas. The global Platform Services team builds the platforms that powers Point72’s application environment. 

 

What you’ll do 

You’ll be responsible for managing, and administering, our enterprise IT Service Management Platform. This platform is the foundation for our core incident, problem, change, and request management processes for the firm, among others. You will focus to ensure JSM administration and development work is managed and implemented in a controlled and timely manner whilst enabling the adoption of the full functionality of the JSM solution including integration to solutions such as OpsGenie, Device42, Jira, Jenkins, Bitbucket, Artifactory, and Confluence.  

 

What’s required 

We are seeking a motivated, resourceful, problem solver with an entrepreneurial spirit focus, and a desire to have a big impact.  

  • 3-6 years of development experience of Atlassian systems (JSD/JSM, Jira server/Cloud) 
  • 2-3 years of system administration experience of Atlassian systems (JSD/JSM, Jira server/Cloud) 
  • Experience in the design, build, customization and roll out of advanced Jira workflows (script runner plus automation), Forms, Customer Portal and schemes 
  • Experienced in the selection and implementation of Marketplace apps 
  • Experience developing custom plugins for JSM/Jira 
  • Ability to drive business analysis / requirements sessions 
  • Test and delivery of solutions/workflows and integrations with solutions such as OpsGenie, , Jenkins,  Confluence, Datadog, Slack, Logic Monitor and other Jira projects 
  • Ability to build custom dashboards as per Business Needs 
  • Knowledge and application of best practices for JSM/Jira 
  • Knowledge of ITSM practices and how they are fulfilled with JSM 
  • Knowledge of CMDB best practices and how they are fulfilled with JSM Insight and Device42 
  • Ability to create custom automations on project/global level 
  • Ability to work in agile framework 
  • Excellent communication and interpersonal skills. 
  • Self-starter with fine-tuned problem-solving skills. 
  • Strong analysis, planning, and organizational skills. 
  • Ability to influence peers and stakeholders. 
  • Commitment to the highest ethical standards 

 

We take care of our people  

We invest in our people, their careers, their health, and their well-being. When you work here, we provide: 

 

  • Sports card 
  • Private life insurance 
  • Private medical and dental care, with vision allowance 
  • Private pension scheme 
  • Volunteer opportunities 
  • Support for employee-led affinity groups representing women, people of color and the LGBT+ community 
  • Business travel accident insurance 
  • Employee assistance program 
  • Educational assistance reimbursement 

 

 

About Point72 

Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent.  

  

Our Warsaw office gives us access to world-class talent with a reputation for excellence and innovation. We’re looking to build an office of subject-matter experts whose fresh perspectives will help evolve our infrastructure and advance the capabilities of our teams. Learn more at Point72.com/Warsaw.