IT Delivery Manager - Rheinland

IT Delivery Manager - Rheinland
(more about Shell)

The Role

Where you fit in

As a member of Chemicals, Products & Site Operations (CPSO SOM) at Shell, the chosen candidate will have the opportunity to work in a challenging but rewarding environment that is fast paced and changing fundamentally as Shell transforms its business to meet the ambition to be a net-zero emissions energy business by 2050, whilst delivering a world class business case that has a strong societal license to operate. The candidate will be expected to enact change and deliver value globally across business lines and geographies.

The Delivery Manager role is dedicated for end-to-end project delivery at the Rheinland Energy & Chemical Park in Germany. Taking accountability for delivery performance, meeting customer expectations, and driving future project demand. Delivery Managers plan, execute, and control a project or set of related projects to meet identified business requirements and deliver business value, through acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, risk, quality and benefits.

What’s the role?


  • Agree and deliver a body of work, organised into programmes, projects and workstreams to agreed time, cost, quality, risk and benefit profiles, delivered within Shell's standards and controls framework.

  • Proactively analyse variances against plan to assess trends threatening agreed scope, time, cost, and quality commitments. Identify signs that a project may be at risk and take appropriate action.

  • Engage internal and external stakeholders such as users, customers or suppliers to fully benefit from the delivered products, services and changes.

  • Develop and execute appropriate change and engagement plans to achieve necessary behaviour changes in order to maximise benefits.

  • Align expectations and ensure that the decision-making of stakeholders happen in a timely and effective manner.

  • Mobilize and lead teams composed of a mixture of staff and suppliers across organisational boundaries and the natural team. Ensure they have the necessary skills, capacity and experience to achieve the required outcomes.

  • Develop the skills of team members through coaching, delegation and providing stretching assignments.

  • Understand, assess and embed the right delivery methodologies, considering project and business constraints.

  • Assess programme risks as they are encountered and evaluate trade-offs between cost, time, quality, risk and ultimately benefit, continuously managing the business cases of constituent projects and workstreams.

  • Ensure that all deliverables, whether software, hardware, processes, products or business change are fit for purpose, meet all relevant requirements and are effectively transitioned to support and business-as-usual.

  • Ensure that the business value intended by the work is explicit, agreed and delivered.

  • Plan, execute, monitor, control, and close all aspects of the project lifecycle.

  • Quickly build and leverage relationships with sponsors, the Programme Manager, key stakeholders and understand their priorities. Resolve conflict and deliver tough messages with grace to the Decision Review Board.

  • Agree and build an agreed list of deliverables as defined by the Decision Review Board or Programme Manager, keeping to the time, cost and quality parameters set.

  • Motivate and lead the project or workstream team through periods of uncertainty, while understanding and reporting barriers so that the team can complete its objectives while managing pressure.

  • Create and deliver relevant and impactful communications for project or workstream stakeholders.

  • Support the project team to remain resilient after setbacks and to recover performance.

  • Manage and report risks at a project level to make timely recommendations that will maximize value.

  • Understand changes necessary to balance execution efficiency with risk mitigation, value delivery, cost, quality and benefits.

  • Understand programme or project goals and business context at all stages of the lifecycle, and particularly when responding to challenges and change. Recommend acceptable courses of action where appropriate.

  • Execute the chosen methodology for the project or workstream to maximise delivery effectiveness.

  • Execute the required governance approach defined by the Decision Review Board or Programme Manager.

  • Support programme leadership or the natural team to enable the project team to collaborate effectively with business IT, the impacted businesses, wider stakeholders both internally and externally, resolving issues such as financing, risk, resourcing, integrated planning and long-term management of any resulting products and services where appropriate.

What we need from you

We hope to see the following in your CV:

  • 5+ years in IT with 3+ years of experience in managing projects through the entire lifecycle (start up to close down).

  • Degree educated with evidence of a commitment to lifelong learning.

  • Program and Project Delivery skills in both Agile and waterfall methodologies.

  • Domain knowledge and skills in Chemicals and products, Finance, Legal, HR, and Capital Project lines of business and functions.

  • Technology skills, such as cloud, mobile, software-as-a-service, and digital platforms.

  • Professional skills, such as leadership, communication and resilience.

  • Entrepreneurial skills, such as a business-value mindset, critical thinking, storytelling, stakeholder management, and enabling value creation.

  • Projects with multiple workstreams and deliverables, impacting a collection of business processes or teams, with business and technical change. Impacts a single function or team.

  • Attained, or working towards PMP® certification and agile certification.

  • Expected to work onsite for at least 3 days a week.

  • Native German speaker.

  • Fluent in English, spoken and written.

Company Description

At Shell Germany, our drive is to employ world-class individuals. We employ 4,200 people whose careers have benefited from our industry-leading career development programme and unrivalled inhouse access to local and global experts. We are active in many areas such as Gas, Gas Marketing, Manufacturing & Distribution of oil products, Petrochemicals as well as Research & Development. Shell in Germany is one of the biggest retailers of energy products and one of the largest refinery operators. Our extensive R&D facilities in Hamburg allow us to offer a broad range of expertise on Retail Fuels, Lubes, and Marine, Power and Engine Vehicle Technology. Shell began operations in Germany in 1902.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.