Where you fit in
Network & Voice IT Operations enable Trading & Supply business operations, that crude, oil products, natural gas and chemical feedstocks are delivered to customers around the world. This includes the efficient running of physical assets while ensuring timely delivery of fuel to Shell customers. Our team employs a structured approach to optimizing molecules in the supply chain, applying knowledge of trading tools and technique as well as commercial acumen, and ensuring Continuous Improvement in the management of our processes. At the same time the management of all physical operations is handled with an uncompromising emphasis on HSSE, Compliance and Product Quality.
What’s the role?
The role is part of the Shell Trading IT Network and Voice Operations support team with Trading & Supply SOM in IDSO. The mission is to provide reliable and secure operations of our voice and network services within Trading. This role handles daily run and maintain issues and projects relating to Trading voice and network infrastructure. The Network and Voice IT Operations Engineer is expected to become a Subject Matter Expert (SME) covering the application of telecommunications and network technology deployed across Shell Trading globally. This includes all Shell Trading locations (offices, onshore plants, offices, trading floors, etc.) and various types of projects including capital projects and IT projects. The Engineer is expected to have skills and knowledge with Palo Alto firewalls, Cisco Routers/switches, and site-to-site VPN technologies. This role is also required to support the Shell Trading Internet services for 1st to 3rd level support and MACD, requiring Bluecoat, Cisco, Palo Alto, Zscaler, IP routing (BGP, OSPF), and WCCP expertise.
In addition to Run and Maintain, the purpose of the Voice and Data Operations Engineer role is also to provide consultancy on Voice and Data aspects across projects locally, and part of the Enterprise. As part of our support organization, this role not only provides technical consultancy and operational support, but also is accountable for compliance and controls, and vendor/supplier management.
Accountabilities include:
What we need from you?
COMPANY DESCRIPTION
Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potentials.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.