IT Project Manager

The Role

Where you fit in

We play an important role by developing, deploying, and operating Information and Digital Technologies which enable Shell to produce more and cleaner energy for the world.

Shell’s Information and Digital Technologies organisation applies technical, commercial, and emerging digital technologies skills to help Shell industrial assets competitively optimise energy production while reducing emissions intensity. We partner with our business to replicate technologies across our business portfolios.

What’s the role?

The Project Manager is responsible for successful project delivery while ensuring that the project end results (infrastructure, services, etc.) meet the criteria for “Secure & Reliable” operations.   Project Manager is expected to be well versed in Infrastructure services, as well as in Product-based approach and partner with IT Managers, Product Line Managers / Product Managers, Enterprise Technologies Portfolio Managers, and IT Operations teams throughout the project delivery.

Service Development and Deployment refers to a set of activities across multi-disciplinary teams with a joint goal of establishing new technology capabilities (products and services) that are fit for business purpose, fit for future growth, scalable, secure by design, commercially competitive, and user-experience friendly. Project Manager is expected to plan, control, and execute project activities to meet specific business requirements and deliver business value with simplicity and speed – while delivering within agreed parameters of scope, cost, schedule, quality, risk, and benefits. This position will typically lead medium size projects of moderate-to-high solution or operations complexity.

This role is an excellent opportunity to work on infrastructure projects (deploying enterprise technologies) as well as developing and deploying new IT services for assets, technology and digital/emerging technologies at Shell, which serve as direct enablers of Shell’s Digital and Energy Transition journey.

Accountabilities include:

  • Deliver IT Projects through waterfall and/or agile project management methodologies while maximizing delivery effectiveness and performance.
  • Drive project objectives with business value in mind at all stages of project lifecycle, and particularly when responding to challenges and change. Recommend and secure appropriate support for course of action when changes are required (scope, cost, schedules, quality, value).
  • Diligently plan and direct activities delivered by supporting and enabling functions – e.g., Architecture, Information Risk Management (IRM), Contracting & Procurement (C&P), Transformational Change, etc.
  • Ensure each delivery workstream has a clearly defined scope, acceptance criteria, and target dates at all times. Continuous planning is key.
  • Motivate and lead project teams with enthusiasm and authority (including those with no direct reporting line to our organisation) while removing blockers so that the team can focus on completing their key activities.
  • Quickly build, leverage, and maintain trusted relationships with stakeholders at senior levels (e.g., IT Managers, Operations Managers, key stakeholders in assets and projects, and various functional disciplines).
  • Understand and navigate complex organisational and governance structures – including aligning stakeholders’ perspectives relative to delivery objectives, methods, timelines, and risks. Must understand stakeholders’ organisational remits, authorities, and influence.
  • Resolve conflicts and deliver difficult messages with integrity and grace – must demonstrate highly effective communication to diverse audiences at all levels.
  • Have appropriate level of knowledge of relevant technologies, industry standards, and services - including but not limited to: Network Infrastructure, Cloud (Azure, AWS), SaaS, PaaS, IaaS, API Integrations, On-Premise Hosting, Cloud-Native Architectures (e.g., containers, micro-services, CI/CD, DevOps, etc.), Information Security principles and standards (expert knowledge not required but adequate understanding and ability to drive projects using these standards is key).
  • Be able to develop and deploy new IT services – from incubating scale (emerging technologies) to enterprise scale (asset technologies).
  • Develop early plans to transition end results of project delivery to IT Operations teams – with commitment from receiving organisation(s). 
  • Understand the “business” of IT in line with position seniority: Informed about current activities such as key projects and organisational initiatives; actively seek to develop awareness of project objectives and how they relate to broader organizational goals; aware of broader contexts, current events, and trends that may affect IT strategy and operations; grasps performance indicators of the business and IT.
  • Exercise sound judgment and composure: Demonstrate ability to balance risks and make good decisions in ambiguous or difficult situations. Identify trends and inferences across multiple information sources. Build conclusions from rational analysis of information while avoiding bias, correctly understand and identify underlying relationships, root causes, and implications.
  • Create and deliver status updates and communications for diverse audiences (IT Managers, Operations Managers, Portfolio Managers, etc.)

What we need from you?

  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
  • Minimum five (5) years relevant work experience delivering complex IT Projects working in Trading and Supply domain.
  • Bachelor’s Degree is preferred.
  • Manage project delivery in combined value of up to $2M.
  • Oversee delivery of projects with up to 12 team members (staff and supporting functions).
  • Manage and prioritise delivery across multiple projects (e.g., 3-6 simultaneous projects, depending on size/complexity). Must be able to handle competing and conflicting priorities.
  • Must be able to navigate matrixed organisation effectively.
  • Able to quickly learn and understand new technologies, services, and vendor capabilities as well as internal delivery processes and standards.
  • Able to respond quickly to new discoveries or challenges (e.g., technical integration, vendor readiness, support integration scope and related complexities).
  • Cross-organisational delivery carries the risk of assumptions on each other’s remits, scope, and commitments. Must control and manage assumptions (avoid them or ensure workstreams always validate their assumptions in timely manner).
  • Work in virtual teams across multiple time zones may require availability during non-standard working hours. Manage time and work-life balance is key.
  • Deliver through others with no direct line management.
  • Work with external 3rd party vendors and service providers.
  • Must be able to attend in occasional international travel.


Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potentials.

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.