Our Helpdesk is committed to providing the highest level of technical support for our end-user community. Our mission is to maintain business productivity by being the first point of contact for all technical issues in our environment.
This role offers exposure to a wide variety of technologies, including the Azure cloud, BYOD, Microsoft Office 2013/2016/365, and Windows 10. Joining our helpdesk can be the first step in building an exciting technology career with SIG. We encourage growth both within the role and across our firm.
You will engage with and directly support over 1,500 users across our dynamic trading, business, and technical environments. You will not only be responsible for resolving technical issues as they arise, but you will also be heavily involved in projects to prevent these problems from occurring in the first place.
We’re Not Your Typical Help Desk:
SIG does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement will become the property of SIG and no fee will be paid.