Office Manager

About Us:

Trillium, founded in 2003, is one of the first and fastest growing electronic proprietary trading firms headquartered in New York City, with offices in Chicago and Miami. The firm expanded in 2014 with the formation of Trillium Labs, providing cutting-edge trade surveillance software to institutions via its flagship product, Surveyor.

At Trillium you’ll find a group of highly motivated individuals with extensive industry knowledge and a true passion for financial markets. At Trillium, we believe in integrity and hard work, and are fully committed to the growth and development of all our traders and employees.

The Role:

As the Office Manager, you will be responsible for the daily operations of our NYC office.  Duties include, but are not limited to, welcoming guests, handling deliveries, ordering and restocking supplies, scheduling catering, maintaining an organized office appearance, communicating with vendors for general office repairs, and other relevant office duties as needed.

This role is based in Midtown, NYC and the selected candidate will need to be in the office daily (Monday through Friday) approximately from 8AM to 4PM.

• Keep the office running smoothly by maintaining a comfortable, organized and clean environment at all times
• Maintain office inventory by restocking office or kitchen supplies: placing orders (e.g., lunch selections and distribution), putting items away, ensuring all items are organized, knowing the location of items.
• Partner with HR to assist with onboarding and offboarding, including packaging onboarding supplies such as swag or laptops
• Support with shipping and receiving of packages and mail for the office. Distributing mail and packages to the correct team member, scheduling pick-ups, maintaining a good relationship with UPS, Fedex and USPS carriers
• Ensure office updates are communicated to all team members (e.g., office closures)
• Become the main point of contact for all building, facilities and equipment needs, ensuring maintenance is up to date
• Assist with building safety training, fire safety and other OSHA related tasks
• Understand and support relevant office tasks, services and responsibilities
• Identify and develop relevant cost savings opportunities and service enhancements
• Manage vendor relationships and audit vendor performance, driving service excellence and act as quality control/assurance on vendor quality and performance
• Review all appropriate documents, manuals and standard operating procedures to be familiar with details of engaging with guest visitors and employees
• Ensure complaints, questions, concerns and suggestions are addressed and conduct follow-up, if needed

About You:

You are an enthusiastic and proactive person who is a team player and isn’t afraid to roll up sleeves and tackle an assignment first hand.  The ideal candidate must have the following:

• Team player who consistently exhibits a positive attitude and is not afraid to roll up their sleeves to help get things done
• Must be a well-organized individual, that has the ability to self-manage, set priorities to meet deadlines, provide follow-up and feedback on requests and business issues
• Ability to problem solve
• Produce quality work while ensuring details are accurate
• Professional presence and comfort interacting with individuals at all levels
• Works under pressure while acting in a calm manner, especially when overseeing direct reports
• Strong written and verbal communication skills
• Exceptional interpersonal skills with a high level of professionalism, both in person and via telephone
• Technical Proficiency; competency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) required
• Demonstrates integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy

Job Requirements:

• Ideally 5-7 years of relevant experience overseeing a 100+ person office, preferably in or familiarity with financial services offices

Benefits and Perks

• Competitive salary & 401(K) match that vests immediately upon participation
• Parental leave & PTO policy
• Medical & dental insurance with FSA/HSA, effective first day of employment
• Pre-tax commuter transit
• Daily catered lunch and Tuesday breakfast in-office
• Complimentary membership to Battleground Country Club
• Collaborative, inclusive, and dynamic work environment within a mission-driven company

Trillium is an Equal Opportunity Employer.  In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Trillium are based on merit, qualifications, and the needs of the company.  Trillium does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, disability, predisposing genetic characteristics, ancestry, military status, family care status, marital status, sexual orientation, domestic violence victim status, gender identity or any other legally protected basis protected by applicable law. Applicants who are interested in applying for a position and require special assistance or a reasonable accommodation due to a disability should contact careers@trlm.com. 

Apply Now.